Publication Details

Title: A New Era of Public Outreach, Incorporating Social Media
Abstract: The Arizona Department of Transportation (ADOT) has implemented social media outlets Twitter and Facebook on the $ 71.3 million US 93 Project between Hoover Dam and milepost 17. ADOT uses Twitter and Facebook to provide the traveling public with real-time information about detours and restrictions and issue notifications when there are travel delays, construction impacts, holiday travel information and completed major milestones.
Source: US 93 Corridor Newsletter
Publication Date: Summer, 2009
Full Text URL: Link to URL

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