The Federal Highway Administration recommends Transportation Systems Management and Operations (TSMO) programs contain three elements: strategic, programmatic, and tactical. DDOT TSMO Plan builds off these elements. Section1, Strategic Foundations, establishes TSMO’s benefit on the District Department of Transportation (DDOT) and Washington DC., Section 2, The TSMO Program, outlines the organizational structure and business processes necessary to achieve TSMOs strategic goals and objectives, and Section 3, Implementation and Deployment, guides the tactical implementation of the plan with specific on-the-ground services, processes, and programs. Sections 1 through 3 have sub-sections which address programmatic categories, tactical services are as, current status, existing gaps, and recommendations. Sub-section 22.214.171.124. is devoted to work zone management. The primary strategies DDOT will focus on to improve work zone management are improving construction coordination, data management, and traveler information. The recommended strategies all fall under eight objectives, which are aligned with the plan’s strategic goals, mission, and vision.